reconcilliation error

i’m have exported transaction data from ulster bank in CSV format but when I try to import the statement into bullet I get the error – 
Cannot Import File
There was a problem with the imported file: Invalid header
Any ideas what might be happening here?

1 answer

Peter Connor Staff September 21, 2016

Hi E,
Don’t forget you can get free instant support by clicking on the (?) on your dashboard as a Bullet customer. 
Sure, if you click “other” in the list of banks in that drop down. You’ll be presented with a template excel spreadsheet. 
Download that and copy your data into the columns, don’t change the headings.
That should do the trick. Thanks Pete 


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