Missing Invoice Emails – Free Online Small Business Accounting Software Questions & Answers
Since the recent invoicing format was changed at the beginning of the year, from local PDF files to an on-line link.
We’ve had multiple clients advise that they have simply not received any invoice emails from us. One or two and I might have passed it off as clients fobbing us off… but there has been numerous clients (6+) claiming they never received any such emails/invoices from us. The only reason they’re noticing this as we’ve sent them end of month statements containing Invoice X.
I’m posting this to the public forum as I’m curious if this is just a reported problem with us or are other BulletHQ users experiencing this?