Free Instant Support
Join more than 6,000 small businesses that use Bullet and never feel alone
Anxious? Never feel like that again.
When you run a small business time isn’t on your side.
Never wait more than a couple of minutes for a chat window, then it’s one to one.
Never be anxious again.
All your community support questions here
Don’t forget you can talk to us about anything with our instant chat
What support do you offer
We’ll answer a question from anywhere, but in-app chat is our main channel
Compete my end of year
No, they’re specific to where you live.
Will you answer tax questions
Not at the moment, but our community is growing past 6,000 businesses.
Is support free
Support is 100% (stress) free, no caps or limits, just help like it should be.
I'm terrible at numbers
Bullet won’t allow mistakes, we’re here to chat about everything else.
Is this outsourced support
Nope, it’s 100% inhouse Bullet staff, even our founders answer questions.
I'm anxious about starting
That’s perfectly normal that’s why we built Bullet with chat support.
How else do you support
Over 3,070 answered questions on our forum, plus giveaways, training & more
How can it be free
We think it’s important to listen to the community, chat is the most human way.
Every customer is important to us
Look how much our community loves us, our customer voted Net Promoter Score ® beat Apple, Netflix, & Zappo’s..
# Every conversation you have will be with a Bullet staff member.
# We’ll only ever be a few of minutes away from helping you.
# Ask any question, never feel ashamed.
Our chat bot answers quick questions on the go
When you’re on the go you just want quick answers, our chat bot does that.
# Get your bank balance instantly.
# Find out if you have been paid that invoice.
# Quickly check outstanding bills.
Mike Cahn - Indi Tech
Faster support for a better community
When you’re running a small business you’re doing everything, waiting for an answer means putting your business on hold.
# Answers in less than 8 min, 23hrs 52 min’s less than most.
# Stop feeling alone, and get that answer faster than a click.
# Why waste hours searching, when you’ve the answer.
Gain over 6,000 business friends
Starting out on your own can be hard, having 6,000 people in the same boat feels great.
# Community brings the power of many to the power of one.
# Helping yourself feels good, helping others feels great.
# Pay it forward, empowers you and the world you live in.
Snap shot of our helpful features
All the support you need for free, no catches just friendly help.
# Never be on your own again.
# Never feel anxious again.
# Have all your answers in an instant.
See how much other accounting software costs
Here is a list of all the accounting software you’re probably going to review. We’ve put together a table of costs to help you make that decision.
|The Real Costs of Others||Yearly Cost|
|Sells your data, very slow due to banner adverts, not real accounting product||Personal Data & Time|
|No backup, no accounting rules built in, high risk of error||$140|
|$39.95 per month for an old clunky accounting product||$480|
|$50 per month for a bloated invoicing app, raised some money, under pressure||$600|
|Complex, designed for accountants, $70pm plus additional accountant fees||$840|
|Free, Fast, Modern, full accounting and invoicing with easy error checking workflows and instant human support||$Free 100%|
Free Small Business Accounting & Invoicing