Questions & AnswersWhy is a Credit Note value included in invoices due?
Brendan asked 7 years ago

I created a credit note for a client and the value is appearing in the total amount due on the invoice overview page.
I would expect the overall value to be adjusted down to reflect the Credit Note?
Brendan Dunne.

Peter Connor Staff replied 7 years ago

Hi Brendan,

Did you adjust the value of the credit note, or is it for the total value of the invoice?

Pete

Brendan replied 7 years ago

Hi Pete, I wasn’t crediting against an invoice, I was issuing a credit reletive to accumulated sales during 2014, a sales related rebate if you like. I’m thinking should I have used the minus key to indicate a negative value?

Brendan.

Peter Connor Staff replied 7 years ago

Ah, I’m not to sure Brendan. I’ve passed it up the chain, we’ll be back before the day is out. Pete

Brendan replied 7 years ago

Okay cheers.