Quick Switch draft invoices:
Just a quick wishlist item. I have lots of recurring invoices each month. I need to bulk mark these as “not draft”. Right now, I have to click into each invoice … just wondering on the list screen if you would add a quick convert option to invoice?
Might aswell add my wishlist items! 🙂
Quick Switch draft invoices:
I’m afraid there isn’t a bulk option. But it might be a good idea.
Are you a developer?
My team are all developers
we like to improve technology all the time so I'll keep any of these wishlist items coming... really like your product though :)
Well we have an API that's probably something you can get your dev's to build against.
To do bulk transfers https://www.bullethq.com/api/api-ireland/v1/
Yes we have used the API but not fully integrated.. I think that's our next goal to complete this out... alas, one never finds time to work on their own projects just on everyone else's!
Peter, quick on re intercom, do you find it creates a lot of comms?
We are considering using for our wep apps support.
No it doesn't create a lot of comm's maybe about 40 or so a week. But, people love the instant access. Infact then I land on product thats' charging me money and doesn't provide it I get pissed.
We're a complex subject but get very little support (that might be a reflection of the product though) if someone asks too many questions we'll just say 'Bullets designed for play, have a mess around you can delete anything you create bla", and then slow down the response times.
We then copy those convo's and put them on our public http://www.bullethq.com/community/ intercom wont let us take our data out of their system (nice) so we just take it. We've the Yoast plugin installed on that site so we optimise the SEO on each convo for search.
That's the positive.
The negative is that it's stupid expensive. We delete users out of our intercom database all the time to bring the cost down.
It's only the chat people use it for and they know it cause the chat is always over the price point.
We're going to move to http://get.slaask.com/ front-end and then our own backed for our new bot app. It's not worth the money.
But you could just use http://get.slaask.com/ and slack as is.
wow thanks for the info Pete..
Also a Bullet query : what if we want to assign departments to line items, is that possible? For Web Development, Design etc?
FYI we use HIPCHAT internally and find it great. It integrates with JIRA and our KB very nicely... you guys might like it.
Let me know when you have your new bot app ready might be interested, have new customers that are asking me too for a good app for support too.
Not at the moment. But we've a plan to bring out reports for that kind of things. You'll be able to tag items with hashtags and then we'll give you a dashboard for each project, to work out profit, total costs etc.
Apple's update killed our app so we'd to switch focus.
Don't use the categories for that kind of thing, they're for management reports. The new reports should be coming this year.
Yep, HIPChat I heard is good. The colours in Bullet and its interfaces are based on the differences between slack and hipchat. Candy colours, emoji's etc.
We're using http://www.mattermost.org/ to build the bot. So it will feel like hipchat/slack you'll have a channel for receipts, support, V.Ass etc.
"Let me know when you have your new bot app ready might be interested, have new customers that are asking me too for a good app for support too" What do you mean?
its ok you answered in your last note. :) your using mattermost.org. We have two new apps going live on Sep and they both want in app chat support.
you've been very generous Peter with your knowledge. Thank you. I have learned from you today. That is a gift I hope to return if I can! ;)
Cool - Chat is a pain. Don't try and build it yourself But you could offer slaask - slack combo and charge them a monthly management support for the two instead of giving the cash to intercom.
https://layer.com/ was another product we looked at but it got so expensive that you've not to ask for a quote. Ha!
Remember with support you've to assign calls, close them, etc. So there is a bit more to the workflow then chat.
Cool - always happy to help. Pay it forward, that keeps the world turning.
Thanks. Will do.