my old address is still coming up on the invoice i create?

my old address is still coming up on the invoice i create?

1 answer

Peter Connor Staff August 15, 2016
Public

Hi David,
It looks like you’ve created the account with your old address

#answer-3911
  1. Peter Connor August 15, 2016
    I also see an account for other id did you create the two accounts again?
    Pete
  2. davidba August 15, 2016
    Hi Peter...

    I mean my office address.

    Thanks for getting back to me.

    Dave
  3. Peter Connor August 15, 2016
    THERE ARE MORE THAN TWO DAVIDS IN THE WORLD.
  4. Peter Connor August 15, 2016
    WTF
  5. Peter Connor August 15, 2016
    So there are two places you can have offices address.
    One is your actual address needed for your tax returns, and the other is for your invoices to allow you to have different company names, tradings as etc.
    So the official address is in settings, and the invoice one is in Invoice Settings. We default the invoice one to the official office address if it's not changed.
    Hope that helps.

    Pete
  6. davidba August 15, 2016
    ​You asked me if I created another account. I said no. What's the problem? Please see my issue in the two images below. The addresses don't match up.​
  7. Peter Connor August 15, 2016
    Hi David,
    Like I explained your address can exist in two places. http://recordit.co/n8PEuTGLau
    Pete

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