Hi Peter, I sent my first invoices using BulletHQ on October 28th but my clients didn’t receive the invoices. I also cc’d myself and I haven’t received them either. Do you know why this is happening?
We send 1,000’s of invoices a day so have tests running on that service all the time. We’re currently not seeing any errors on our system.
Try the following.
- Check with your hoster that there isn’t any issues.
- Check your settings on Bullet to insure they’re right, your hoster should approve them.
- If you’re still having issues then remove your own hosting settings till the issue is resolved with your hoster. You can still send invoices via Bullet’s address.
Here is me just sending an invoice without any issue.