Questions & AnswersHi Pete, I am getting an error when I try to import bank transactions using the template. The error is Cannot Import File There was a problem with the imported file: Invalid header
Innes asked 5 years ago

Hi Pete, I am getting an error when I try to import bank transactions using the template. The error is
Cannot Import File
There was a problem with the imported file: Invalid header

Innes replied 5 years ago

Even though I am using the template provided and copying the data from my (aib) bank file to the template in Excel and saving it as CSV (Comma Delimited) before uploading. Any other ideas I can try?

Innes replied 5 years ago

No luck – and there’s no line in the spreadsheet shown in the error message – just “Invalid header”

Innes replied 5 years ago

OK going to try from a different PC

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