The news isn’t good, I’m afraid.
You set-up a VAT registered account in Bullet. There are already recorded 207 invoices, and 504 bills – and they’ve recorded VAT for all the bills when you shouldn’t have. There’s no easy way for us to fix this – it will take a while. What you need to:
1) Change all the bills to remove the VAT (ie. change it to 0% and change the rate to include the VAT amount so that the total remains the same).
2) Do the same thing for invoices
3) We can then de-register you for VAT.
You’ve logged in 227 times, I’m not sure why it took so long to see the mistake but again this will what you’ll need to do to rectify it.
Mark everything as 0% VAT and adjust the rate to include it. For example, suppose you a had a bill for €100 euro and 23% VAT. You’d have to go in and change the bill to 0% VAT, but then change the bill amount to €123 (from €100), so that the bill still adds up to the same amount.
Hope that helps, sorry we don’t have an automated way to do this, but it never happens.
Let me know when you’re done and we’ll flick your account over to VAT registered.